TIMIFY Update - Q2 2024

Introducing New Features and Enhancements

TIMIFY
By TIMIFY
09 August, 2024

TIMIFY's quarterly update reveals new features and major improvements to enhance your experience. Plus, learn about our important ISO certification milestone.

timify calendar and the invoice app
Back

Dear Valued TIMIFY Users,

We're excited to unveil some fantastic new features and improvements that will make your TIMIFY experience even better! Here's a quick rundown of what's new: Customize lead times to fit each service perfectly. Track and manage payments effortlessly with our new Payment Log. Enjoy a faster, more streamlined call center experience. We've made significant enhancements to our Invoice App too.

We're proud to announce that we've achieved ISO 27001 certification, reinforcing our commitment to security.

We encourage you to explore these updates in detail by clicking on the provided links for each feature, which will direct you to comprehensive support articles.

Enhanced Invoice App

Our Invoice App has undergone a major transformation to streamline your billing and boost your productivity.

New capabilities include:

  • Group Billing: Effortlessly manage invoices for group appointments and events.
  • Flexible Tax Management: Handle multiple taxes and assign them to specific services for accurate billing.
  • Live Invoice Previews: Ensure your invoices look perfect before sending them to clients.
  • Customizable and Insightful: Create branded invoices and gain valuable insights with enhanced statistics.
Read the support article 

​​​​​​​

invoice app logo

Service-Specific Lead Times

We've added a new feature that allows you to specify the maximum and minimum time in advance that customers can book, reschedule, or cancel an appointment for a specific service. This gives you greater flexibility and control over your scheduling process.

Key aspects:

  • Service-Specific Customization: Adjust lead times based on the unique requirements of each service.
  • Preparation Time: Factor in the time needed for complex services to ensure adequate preparation.
  • Independent Control: Set cancellation and rescheduling lead times separately for each service.
Read the support article 

​​​​​​​

lead times image

Call Centre Optimization

We have made significant improvements to our Call Centre functionality, focusing on speed and efficiency to enhance your communication capabilities.

Key optimizations:

  • Scalability: Easily adjust the number of agents with access to your Call Centre account to accommodate your growing business needs.
  • Password-Free Changes: Reschedule or cancel bookings effortlessly, without the hassle of passwords.
  • Faster Loading: We've optimized the Call Centre for speed, making it load 6.5 times faster for a seamless experience.
Learn more about the TIMIFY Call Centre 

​​​​​​​

timify call center enhancements

Payment Log

We've made it easier than ever to keep track of your finances with the new Payment Log, located conveniently under "History" in your main menu.

  • Track all transactions: Get a comprehensive overview of payments made via Stripe and PayPal through your Booking Widget.
  • Search and filter: Quickly find the information you need with our easy-to-use search and filter options.
  • View all payments for services: Stay organized and on top of your finances with a clear view of all service-related payments.
Read the support article 
UI Enhancements

New Tabs

We've revamped the tabs layout, moving them to the header for a modern and user-friendly design, so you'll quickly spot and address any issues.

new tabs

Account Selector

We've enhanced the account selector for users with multiple accounts. It now features an integrated search and highlights the active account for simplified navigation.

Account Selector
TIMIFY

About the author

TIMIFY

TIMIFY is a global leader in scheduling and resource management software-as-a-service (Saas). It is known for its sophisticated, secure, and customisable enterprise-focused technology.  

Related articles

How TIMIFY Uses TIMIFY for the Recruiting Process
Learn more
a business owner signing in to his timify account using the sso app
Empower Seamless Access with the TIMIFY Single Sign-On App
Learn more
timify ISO certification
TIMIFY Achieves ISO 27001:2022 Certification: Your Data's Safety, Our Top Priority
Learn more