Maximize Store Performance and Customer Engagement with TIMIFY
Allow customers to easily book virtual or in-store personalized services at every stage of their journey across all your locations. Boost foot traffic and conversions by delivering the focused, seamless service they deserve —without the wait.
Boost purchase likelihood and grow basket sizes by 4x by encouraging intentional online shoppers to book a personalized appointment with a sales consultant.
In-home visits increase the likelihood of closing a sale by 40%. Provide an easy way for your expert team to visit customers at their homes, delivering a personalized experience that drives high-value sales
Real-time insights into appointment schedules allow you to match staff availability with customer needs, reducing wait times and improving the overall shopping experience.
How TIMIFY Helps
Reduce In-Store Waiting Times
By allowing customers to book appointments in advance, TIMIFY helps spread foot traffic throughout the day, minimizing peak-time congestion and reducing in-store waiting times.
By having a clear overview of appointments, available staff, rooms and equipment, and data to understand peak periods, you can allocate resources more effectively and offer booking slots according to demand.
Customers who book appointments are guaranteed to receive the personalised attention they deserve, while walk-ins can be served without long wait times.
Provide Personalized Assistance
Empower intentional buyers by allowing them to book dedicated time with your experts online or in-store.
Capture valuable insights upfront with customizable booking forms, such as preferences and specific needs. This information enables staff to prepare in advance and provide personalized consultations tailored to each customer, improving satisfaction and increasing sales conversions.
Integrate TIMIFY with your CRM tools and get a unified view of your customers.
Maximize Appointment Management
TIMIFY helps you organize every aspect of your customer interactions, from bookings, confirmations, reminders to follow-ups.
Whether you’re handling in-store, phone, video, or in-home consultations, TIMIFY centralizes all your bookings in one place. With customizable booking links, seamless resource allocation, and integrated customer data, you’ll boost team productivity and ensure a smooth customer experience every time.
- Each store can independently manage bookings and schedules, ensuring smooth operations across all locations.
- Grant specific access rights to employees, protecting sensitive data and maintaining operational control
- Manage all stores centrally or individually with insights into customer behavior and staff performance with the TIMIFY Branch Manager dashboard.
- Customers can easily choose their preferred location via a customizable booking widget.
- Easily integrated with other systems through our TIMIFY Marketplace or RESTful API.
- TIMIFY’s Call-Centre solution allows agents to manage appointments for all locations efficiently
Streamline Appointment Management Across All Your Stores
For furniture and DIY retailers with multiple locations, TIMIFY makes appointment booking seamless. Here some important funcionality:
Case study
Learn how French retailer, Saint Maclou, improved efficiency by 25% and was able to offer to step up their service offering in person and via video with TIMIFY
