RETAIL SCHEDULING SOFTWARE Deliver a convenient and personalised shopping experience across channels
Our customer-centric scheduling solution provides personalised shopping experiences that maximise revenue and customer satisfaction.
How TIMIFY helps
Offer a consistent multi-channel experience
Build continuity across the customer journey and meet customers where they are browsing and exploring. Integrate appointment booking with digital channels like your website, social media, Google Search and Google Maps - or offline using QR codes for in-store displays and print marketing.
Treat customers to truly personalised services
Customise booking forms to gather customer needs and preferences, allowing staff to prepare a fully personalised experience, with relevant upselling opportunities, ahead of the appointment. With the right preparatory data, staff can maximise the quality and efficiency of time spent with the customer in the appointment.
Incorporate your brand
Maintain a consistent corporate identity throughout the customer journey to build brand awareness and trust with customers. Our software allows you to integrate your brand across the whole online booking experience, blending it seamlessly with the look and feel of the rest of your digital portfolio.
- Offer online bookable appointments with a personal shopping consultant, delivered in-person or by a video or phone call
- Book showroom or home appointments
- Plan in-store or online events for new product launches or promotions
- Integrate online booking to email campaigns, offering subscribers support from expert staff who can be booked in just a few clicks
- Minimise queueing in-store with our virtual queueing solution
- Click and collect
Broaden your service offering
To stay competitive, retailers must keep developing services which meet and exceed customers' changing needs. TIMIFY allows you to engage customers with a diverse range of bookable experiences, while providing you with valuable first-party data.
Key TIMIFY features for retailers
Multi-location management
TIMIFY Branch Manager gives you the flexibility to manage set-up for each store individually or globally. Enjoy a 360-degree view of all your branches in a single dashboard.
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Upsell and cross sell
Promote relevant complementary services to customers while they are booking a core service, or bundle services together in a bookable package.
Manage in-store footfall
TIMIFY gives a clear overview of high, medium and low footfall during the day, allowing efficient resource capacity planning.
Automated communication
Automatically send appointment confirmations and reminders by SMS or email, plus requests for customers to review your services straight after an appointment via our Survey App.
Resource allocation
Set up resource dependencies required for each of your services (e.g.staff, changing rooms, event spaces). When that service is booked, all resources are reserved automatically.
Personalised booking links
Create personalised links leading directly to booking forms for each of your sales representatives or create targeted links for use in online or offline marketing campaigns.
Advanced scheduling solutions for enterprises with unique requirements
Customisations
- Tailor TIMIFY‘s booking widget to meet your individual specifications
- Customise booking buttons, widgets and emails to your corporate branding
- Localisation of booking widgets in other languages
Integrations
- Integrate TIMIFY into your existing IT infrastructure with our RESTful API
- Synchronise TIMIFY with third-party calendars, CRM, marketing and other automation tools
- Activate third party integrations from other SaaS companies via our Developer Platform
Security
- 100% GDPR compliant
- Dedicated hosting service available
- Customer data protection via 2FA, Secure Fulfillment Account Access, data encryption and more
