Customization Email Domain
Step 1 - Customer
Access to the domain configuration is needed and technical understanding of the topic.
1. Define Email addresses for both values "subdomain", “from” & “replyTo”.
Example:
Subdomain: timify.example.com
From: info@timify.example.com
ReplyTo: no-reply@timify.example.com
2. Setup a subdomain for the emails that will be sent by TIMIFY later.
You need to set up a new subdomain (not used for other purposes & not the main domain!). For example, a subdomain like this: timify.example.com In the end, we need the emails (“from” & ”replyTo”) and the subdomain.
Step 2 - TIMIFY
TIMIFY sets up the internal configuration (Mail provider) within our email provider Sendgrid:
1. Set up Sender Authentication -> Reverse DNS ( connect customer IP with the main domain ):
2. TIMIFY provides DNS records (also point 3.) information to the customer
Step 3 - Customer
Access to the domain configuration is needed and technical understanding of the topic.
1. Integrate the DNS records with the information provided by TIMIFY
2. Inform TIMIFY that the task is finished
Step 4 - TIMIFY
1. We check if the DNS entries are active.
2. We set up a new IP pool for the domain for you.
3. We adjust the configuration with your email customization and test the configuration.
Costs
Setting up your own IP at Sendgrid
Timify sets up an own IP instance at our email provider Sendgrid to customize the email sender domain.
Email domain hosting with Sendgrid
Please contact us directly for the costs.
If you are interested in a paid domain customization, please contact our customer service via our support button on www.timify.com or directly in your account. We will be happy to support you!