Welcome to TIMIFY! Whether you're a solo entrepreneur, a small business owner, or managing a large team, TIMIFY is designed to simplify appointment booking, resource management, and team collaboration.

Additionally, TIMIFY allows customers to book appointments online, enrol in courses or events, and even manage internal tasks like interview scheduling, meetings (both in-person and via video), room bookings, or time slot reservations. Our goal is to save you valuable time by automating many manual processes, thereby increasing productivity and customer satisfaction.

Why Choose TIMIFY?

  • Intuitive Interface: TIMIFY is designed to be user-friendly, even for those who aren't tech-savvy.

  • Customization: Tailor TIMIFY to fit your unique business needs, from branding to service offerings.

  • Automation: Eliminate manual tasks such as sending reminders and confirmations.

  • Increased Bookings: Attract more clients by integrating TIMIFY across your website, social media profiles, or Google Business Profile. Offer customers a seamless online booking experience, no matter where they are.

  • Collaborative Calendar: A truly collaborative calendar that allows you to work in sync with your team. Grant individual access rights to modify or delete information and synchronize with other calendars like Google, Outlook, or Microsoft Calendar. Your calendar will always stay up to date, reducing the risk of scheduling conflicts.

  • Detailed Analytics: Gain valuable insights into your business performance with comprehensive reports.

These are just the basics — there’s much more to discover!

Get to Know TIMIFY's Core Functionality

Advanced Shared Calendar

  • Customize it to your needs and requirements. With many options to customize its setup as well as the way it looks.

  • Easily scalable to manage your entire team, as well as rooms and physical resources. Invite team members, set permissions, and synchronize bookings across all their devices.

  • Integrate it smoothly with other calendars such as Google Calendar, Outlook, or Microsoft Exchange.

Whether for small or large teams with complex booking requirements and busy schedules, the TIMIFY Calendar offers an optimal solution.

Online Booking

Provide your customers with a user-friendly online booking experience. This feature is optional, meaning that you can activate it to get bookings online or deactivate it if you want appointments to be done via your team manually.

  • Easily integrate the TIMIFY booking widget into your website and online communication channels.

  • Customize it to match your brand and adapt it to your specific booking workflow requirements.

  • Integrate payment options and allow customers to pay during their booking process.

  • Connect it with your social media profiles on platforms like Facebook and Instagram, as well as Google, thanks to our partnership with Google Reserve.

  • Appointment confirmations, reminders and feedback requests can be sent automatically via email or SMS.

  • Create booking links for each of your services or employees.

Resource Scheduling

Efficiently plan, manage, and allocate your staff, rooms, equipment, and other resources.

  • Define flexible working and booking hours.

  • Create dependencies to auto-reserve essential resources for each booking.

  • Invite staff as users with defined permissions.

  • Manage holidays, absences, and sick days using our Shift Planner.

Multi-location Scheduling

TIMIFY offers a dedicated solution for multi-location enterprises.

  • Manage all your branches from a central location via the TIMIFY Branch Manager.

  • Each branch can be managed and set up manually and be accessed by authorized employees only.

  • Get statistical data at a local or global level.

  • It guarantees data security and compliance, making it the ideal solution for businesses aiming to achieve operational excellence on a global scale.

Integrations

To integrate TIMIFY with other software we have created our own Marketplace. Here you’ll find all apps that will allow you to integrate with software such as: Google Calendar, Meta, Hubspot, Zoom or Zapier, to mention just a few.

ℹ️ Tip: for more advanced integrations, TIMIFY allows access to our RESTful API. Please click here for more information: TIMIFY Developer Platform

Start Using TIMIFY

Now that you understand our core capabilities, let's start making TIMIFY your own.

1. Create Your Account

Sign up on our website to start your free 14-day trial. Be sure to provide accurate information during registration, as it will be used to set up your calendar. After the trial, you can choose a subscription plan to continue using TIMIFY. Single business owners can enjoy all basic features for free under the TIMIFY Classic Plan. Visit our pricing page to explore all available plans.

ℹ️ Tip: if you are looking for a solution for multi-location businesses, please contact our Sales team as they can give you a personalized view of our solution for enterprises or start a chat with one of our support specialists.

2. Basic Set Up

Now that you have created your account, it is important to focus on four essential steps to be able to start using TIMIFY:

Add Your Resources

Resources are the core elements your customers book time with—whether it's your staff, a specific room, or specialized equipment. TIMIFY provides a robust system to define, categorize, and manage these resources to optimize your scheduling process.

Here are some examples to better understand what resources can be:

  • Staff: Employees or individuals who provide services. You can invite staff to manage their own calendars and availability.

  • Rooms or Spaces: Physical locations where services are delivered.

  • Equipment: Tools, machines, or other items required for services.

ℹ️ Tip: Use the Shift Planner to effectively manage your team's availability, holidays, and sick days.

Resource Categories

Group similar resources into categories for easier management and display on your booking pages. This feature is especially useful if you manage different teams (e.g., marketing, IT, sales) or different types of resources (e.g., rooms, equipment, teams).

  1. Click the 📂 symbol at the top right to create a new category.

  2. Choose whether you want your resource to be bookable online (i.e., it appears in the Booking Widget for your customers to select) or dependent (i.e., the resource won’t appear in the Booking Widget, but will be automatically reserved when a service is booked—such as a treatment room).

Learn more about creating Resource Dependencies

Adding a Resource

  1. Go to Management > Resources. Scroll to the category to which you wish to add a resource, then click the + symbol in the red box.

  2. Enter a name for the resource and upload an image (optional).

  3. If the resource is an employee and you want them to access your account, click Invite resource to access the calendar and enter their email address.

  4. To make this resource bookable online, check the box to make the resource available during the online booking process.

  5. Set the working and booking times for the resource.

Resource Permissions

The final step in creating a resource is defining its permissions. There are two types of permissions: Admin and Custom.

  • Admin: Admin users can see, modify, and delete everything in the account. The account owner has Admin permissions by default.

  • Custom: You can assign specific access levels to resources and manage their permissions. If multiple resources require the same access rights, you can create a permission type and assign it to all relevant resources.

Assign a Permission Type to a Resource

  1. Go to Management > Resources.

  2. Check the Invite user to the account box and enter the employee's email.

  3. Scroll down to Resource Permissions and select the permission type from the drop-down menu.

How to Delete a Permission Type

  1. Ensure that the Permission Type is not assigned to any resources.

  2. Open the Permission Type and click on the Resources tab.

  3. Reassign an alternative Permission Type to each resource.

  4. Once the Permission Type has no resources assigned to it, open it again and click the delete icon.

Managing Shift Plans

With TIMIFY's Shift Plan, you can define the availability of your employees for each day. The monthly view of the shift plan helps you monitor everything, enter holiday or sick leave, or set working and booking times individually.

  1. Click on the Shift Plan tab at the top right of your calendar.

  2. Go to the Resources tab to select the resources you want to include in the overview.

  3. Click the Edit icon next to the resource whose availability you want to change.

  4. Choose whether the employee is on holiday ✈️, sick 🌡, or if you want to block their availability with a general blocker 🖐🏻.

Create Flexible Working and Booking Times

The Shift Plan is ideal for managing varying work shifts or making specific time slots bookable, such as during an event or convention.

  1. Click the Edit icon next to the resource you want to modify.

  2. Click the pencil ✏️ icon to define different working and booking times for the resource.

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Add Your Services

  • Services are all the things a customer can book with you. This could be anything from a massage to a consultation.

  • Each service you add to your TIMIFY account can be offered to your customers for online booking - but this is optional. You can quickly and easily select these services for the appointments you add to your TIMIFY calendar.

  • Organize your services into categories, set durations, and distribute the necessary resources to each service to ensure they are automatically reserved when a service is booked.

Follow these instructions to set up your services:

1. Go to Management -> Services and click on the red + symbol next to the category where you want to add your service (you can add new categories by clicking on the red 📁 icon).

2. Choose whether you want to add a single service or a combination by merging existing ones together.

3. Add details such as the service name and description, duration, price, and the resources that are needed for the service to be fulfilled.

Group Services

Whether it's a yoga class, a seminar, or a cooking class, with TIMIFY's group feature you can manage your group events and make them online bookable. You determine the maximum number of participants, and once this is reached, the appointment is no longer offered for online booking.

Here is how you can create a Group Service:

  1. Go to Management > Group Services and click on the red + symbol to add a group service (you can add new categories by clicking on the red 📁 icon).

  2. Fill out the required information, including the number of participants that you would like to have for this group service.

  3. Click on Save. To offer this Group Service for online appointment booking, you need to create a Group Booking in the Calendar.

Activate Online Booking

This step is necessary if you want customers to schedule appointments online. Once activated, TIMIFY can be integrated into your website, Facebook Page, or Content Management System (CMS). Don’t forget to customize your Profile Page, a microsite with an in-built booking button.

Setting Up the TIMIFY Booking Widget

The TIMIFY Booking Widget allows your customers to schedule appointments with your business seamlessly. Here’s a detailed guide on how to activate, customize, and integrate the booking widget to fit your business needs.

Enable Online Booking

  1. Toggle the switch to activate the online booking functionality for your account at the bottom left part of your screen.

  2. Once activated, go to Integration > Booking Widget.

  3. Access the widget by copying the provided link or opening it directly to see how it will appear to customers. This preview helps you understand how customers will interact with your booking system through your website or other communication channels.

Follow these steps to customize and set up the Booking Widget according to your needs:

Setting Up Your TIMIFY Booking Widget

Step 1: Configure Display Settings: Follow these steps to customize the appearance and functionality of your Booking Widget:

Navigate to Settings > Booking and select the Booking Widget tab.

Customize the following options:

  • Language Dropdown: Enable this option to allow customers to choose their preferred language when accessing the widget.

  • Booking Slot Display: Choose between daily or weekly views for appointment availability.

  • Service Category Display: Display services by list or categories to enhance organization.

  • Hide Resource Profile: Enable this option if you don’t want customers to select specific staff members for services.

  • Hide Service Duration: Optionally hide the service duration from the booking widget interface.

Step 2: Manage Lead Times and Slot Frequency: Specify the maximum and minimum time in advance that customers can book (Lead Times), reschedule, or cancel an appointment for a specific service and configurate how frequent slots are displayed in the widget.

Navigate to Settings > Booking > select tab Booking

  • Set Minimum and Maximum Lead Times for bookings and cancellations to prevent last-minute changes.

  • Adjust the Slot Frequency in the widget, allowing you to control how often time slots are displayed (e.g., every 15, 30, or 60 minutes).

Under this module, you can also access the following options:

  • ICS File Customization: Enable customers to add bookings directly to their personal calendars.

  • Online Cancellation and Rescheduling: Allow customers to cancel or reschedule their bookings through a link provided in the confirmation email.

Step 3: Customize the Booking Flow: Configure the following options to control how your customers interact with the booking process:

Navigate to Settings > Booking > select tab Booking Widget

  • Customer Authentication: Allow customers to book as guests or sign in using their TIMIFY account or social media profiles (e.g., Facebook).

  • Legal Messaging: Add links to your terms and conditions or privacy policy to ensure compliance with legal requirements.

For further customization:

  • Set up Tracking & Analytics to track customer interactions and gain insights.

  • Customize Offline Messages for when bookings are unavailable outside of operating hours.

  • Optionally, configure a Customer Redirect URL to send customers to a specific page, such as a "Thank You" page, after completing a booking.

Step 4: Enable Online Payments and Advanced Features

  • Enable Online Payment Integration by going to Settings > Online Payment. This allows customers to pay for services during the booking process via integrated payment gateways, such as Stripe and PayPal

ℹ️ Important: TIMIFY charges a transaction fee, which is based on your Subscription Plan, and charges directly to your account each time a customer books online. Charges from the payment gateway provider also apply.

Step 5: Embed Your Booking Widget

  1. Once the widget is customized, navigate to Integration > Booking Widget.

  2. Choose to integrate the widget on your website as either an Overlay or an Iframe. Refer to this article for further information .

  3. Copy the code snippet provided and embed it into your website.

    ℹ️ Tip: You can also set up a Profile Page, which serves as a mini-website with your essential business details, allowing customers to book appointments directly through this page. Set up this page under Integration > Profile Page. Once you do that, you’ll have access to its URL and can start receiving bookings through this platform.

For more detailed settings, including booking slot display, conversion tracking, and offline messaging, visit the TIMIFY Booking Widget Advanced Settings.

To integrate online Booking on your Meta account and Google Business visit the following support articles:

How to integrate TIMIFY with Facebook

How to integrate TIMIFY with Instagram

How to integrate TIMIFY with Google Reserve

Integrate TIMIFY with other software

TIMIFY provides dedicated apps to integrate seamlessly with calendars and third-party software, allowing you to customize your system based on your unique needs. These integrations are available depending on your TIMIFY plan and can be activated or deactivated at any time. Some apps are private, meaning access requires contacting our support team or your account manager, as they are not publicly accessible.

Below, you’ll find a list of the most common integrations, along with support articles to help you configure and start using them:

Calendar Synchronization:

Online Booking Integration:

Video Conferencing:

Tip: Visit the TIMIFY Marketplace to explore additional apps that enhance TIMIFY’s functionality. For example, the Invoice Appautomates invoice generation, saving you time and effort.

Onboarding Checklist

To ensure you make the most of TIMIFY, follow this checklist:

1. Complete your profile setup, including business details and branding.

2. Set up your calendar preferences, including availability and resource management.

3. Customize your online booking widget and integrate it into your website.

4. Invite team members and assign appropriate permissions.

5. Test your booking process to ensure everything is functioning as expected.

6. Review analytics and reports to track your progress and optimize as needed.